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appel-offre
appel-offre
 
            
Date de publication : 22/04/2025
Date de péremption : 19/05/2025
Type de procédure : Procédure concurrentielle avec négociation
Type de document : Avis de marché ou de concession – régime ordinaire
Finlande
appel-offre

Finlande - Services de technologies de l'information, conseil, développement de logiciels, internet et appui - HR Solution for VR Group / Invitation to participate

2025/S 2025-259697  (Voir l'avis original TED)
 
 
V  E  R  S  I  O  N      F  R  A  N  C  A  I  S  E
78/2025
259697-2025 - Mise en concurrence
Finlande – Services de technologies de l'information, conseil, développement de logiciels, internet et appui – HR Solution for VR Group / Invitation to participate
OJ S 78/2025 22/04/2025
Avis de marché ou de concession – régime ordinaire
Services - Fournitures

   1.  Acheteur
1.1.
Acheteur
Nom officiel: VR-Yhtymä Oyj / VR-Group Plc
Adresse électronique: hankinta.kilpailutus@vr.fi
Forme juridique de l’acheteur: Entreprise publique
Activité de l’entité adjudicatrice: Services de chemin de fer

   2.  Procédure
2.1.
Procédure
Titre: HR Solution for VR Group / Invitation to participate
Description: VR-Group Plc (hereinafter also "VR" or "contracting entity") is procuring a modern SaaS based HR Solution. The procurement also includes implementation and support services (hereinafter “Solution”). The target of this procurement is that the new Solution will replace two current HRM systems. At the moment separate systems are used in Finland and in Sweden. Thus, the new Solution needs to cover operations in Finland, Sweden and be easily extended to other countries in the future, if necessary. VR is looking for a robust, scalable and Solution which is a single product or products from the same product family as well as supplier who will implement the Solution (including integrations and migrations) in the given target schedule and has expertise in similar implementation programs. Supplier provides solution continuous support. The scope of the procurement will cover all these aspects. VR expects the selected supplier to have proven expertise in implementing large scale HR solutions for multinational organizations. The supplier should demonstrate experience with SaaS-based HR implementations, including integrations with payroll, finance, and other enterprise systems. Additionally, the supplier should have the capability to provide ongoing support and system updates in compliance with European labour laws and data protection regulations. Additionally, the supplier should have the capability to provide ongoing support and system updates in compliance with European labour laws and data protection regulations. The fixed agreement period is four (4) years from the date of signing the agreement. After the fixed period the agreement shall remain valid until further notice. VR Group consists of around 15 legal entities in Finland, Sweden and Latvia and has over 9100 employees. This procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. At the commencement of the procurement procedure there are: • In Finland 12 relevant legal entities. In addition, there is also a maintenance company VR FleetCare. • In Sweden VR Sverige AB and VR Snabbtåg Sverige AB, and • In Latvia VR Services Latvia SIA In case new VR Group entities would be established, the procured solution must be possible to take into use in also such entities. The key business objectives of this procurement include streamlining HR processes, improving data consistency across different legal entities, and enhancing user experience for employees and HR personnel. The preliminary description of the procurement is attached to this invitation to participate. The description and related documentation will be specified during negotiations and the final subject-matter will be described in the final invitation to tender. More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. The aim is to start the negotiations in June 2025. Also, the aim is that the procurement process would end in Q4/2025, when the implementation would start. VR is planning a phased go live and the goal is to have the first legal entities with fully implemented system in place in H2/2026 with rollouts following. The schedule of the procurement may however change during the procurement procedure. Functional and non-functional requirements as well as system and integration architecture requirements will be provided later during the procurement procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender.
Identifiant de la procédure: c2b6fdee-859c-4ac2-95b5-265c044e96f8
Identifiant interne: 552363
Type de procédure: Négociée avec publication préalable d’un appel à la concurrence / concurrentielle avec négociation
La procédure est accélérée: non
2.1.1.
Objet
Nature du marché: Services
Nature supplémentaire du marché: Fournitures
Nomenclature principale (cpv): 72000000 Services de technologies de l'information, conseil, développement de logiciels, internet et appui
Nomenclature supplémentaire (cpv): 48000000 Logiciels et systèmes d'information
2.1.2.
Lieu d’exécution
N’importe où dans l’Espace économique européen
2.1.4.
Informations générales
Informations complémentaires: The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector 1398/2016 (later "Act on Procurement Contracts in the Utilities Sector") applies to the procurement. The procurement will be carried out by means of negotiated procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR-Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted according to Finnish law according to applicable legislation. The Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) is applied to the procurement. For the avoidance of doubt, the procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. VR-Group Plc and VR Snabbtåg Sverige AB have been mentioned specifically here due to procurement law reasons, but the procurement as such coverers all legal entities under VR Group as described also elsewhere in the procurement notice documents. A candidate must fulfil all suitability requirements set in the contract notice and its appendices in order to be qualified as a tenderer to the procurement procedure. Due to the need to manage the procurement process, the number of selected tenderers has been limited to five (5). Suitability requirements are presented in the ESPD form (European Single Procurement Document) attached to the contract notice. If more than five (5) requests to participate are received from candidates fulfilling the suitability requirements, the number of candidates will have to be reduced. In this case, VR will compare the references provided by the candidates and customer satisfaction to the extent that they exceed the minimum requirements set for the references and as described in section "Grounds for decision" in the invitation to participate and Appendix 2 "Reference form" and Appendix 3 "Customer Satisfaction Survey". If there are five (5) or fewer candidates fulfilling the suitability requirements, references and customer satisfaction survey will not be scored and compared.
Base juridique:
Directive 2014/25/UE
2.1.6.
Motifs d’exclusion
Situation analogue à la faillite prévue dans la législation nationale: The economic operator is in any analogous situation like bankruptcy arising from a similar procedure under national laws and regulations.
Faillite: The economic operator is bankrupt.
Corruption: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for corruption, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Concordat: The economic operator is in arrangement with creditors.
Participation à une organisation criminelle: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for participation in a criminal organisation, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Accords avec d’autres opérateurs économiques en vue de fausser la concurrence: The economic operator has entered into agreements with other economic operators aimed at distorting competition.
Manquement aux obligations dans le domaine du droit environnemental: The economic operator has breached its obligations in the field of environmental law.
Blanchiment de capitaux ou financement du terrorisme: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for money laundering or terrorist financing, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Fraude: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for fraud, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Travail des enfants et autres formes de traite des êtres humains: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for child labour and other forms of trafficking in human beings, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Insolvabilité: The economic operator is the subject of insolvency or winding-up.
Manquement aux obligations dans le domaine du droit du travail: The economic operator has breached its obligations in the field of labour law.
Biens administrés par un liquidateur: The assets of the economic operator are being administered by a liquidator or by the court.
Motifs d’exclusion purement nationaux: Any person who is a member of the economic operator’s administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for work safety offence, working hours offence, work discrimination, extortionate work discrimination, violation of the right to organise or unauthorised use of foreign labour.
Conflit d’intérêt créé par sa participation à la procédure de passation de marché: The economic operator is aware of any conflict of interest, as indicated in national law, the relevant notice or the procurement documents due to its participation in the procurement procedure.
Association directe ou indirecte à la préparation de cette procédure de passation de marché: The economic operator or an undertaking related to it has advised the contracting authority or contracting entity or otherwise been involved in the preparation of the procurement procedure.
Coupable d’une faute professionnelle grave: The economic operator is guilty of grave professional misconduct.
Résiliation, dommages et intérêts ou autres sanctions comparables: The economic operator has experienced that a prior public contract, a prior contract with a contracting entity or a prior concession contract was terminated early, or that damages or other comparable sanctions were imposed in connection with that prior contract.
Manquement aux obligations dans le domaine du droit social: The economic operator has breached its obligations in the field of social law.
Paiement des cotisations de sécurité sociale: The economic operator has breached its obligations relating to the payment social security contributions, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment.
État de cessation d’activités: The business activities of the economic operator are suspended.
Paiement d’impôts et taxes: The economic operator has breached its obligations relating to the payment of taxes, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment.
Infractions terroristes ou infractions liées aux activités terroristes: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for terrorist offences or offences linked to terrorist activities, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

   5.  Lot
5.1.
Lot: LOT-0000
Titre: HR Solution for VR Group / Invitation to participate
Description: VR-Group Plc (hereinafter also "VR" or "contracting entity") is procuring a modern SaaS based HR Solution. The procurement also includes implementation and support services (hereinafter “Solution”). The target of this procurement is that the new Solution will replace two current HRM systems. At the moment separate systems are used in Finland and in Sweden. Thus, the new Solution needs to cover operations in Finland, Sweden and be easily extended to other countries in the future, if necessary. VR is looking for a robust, scalable and Solution which is a single product or products from the same product family as well as supplier who will implement the Solution (including integrations and migrations) in the given target schedule and has expertise in similar implementation programs. Supplier provides solution continuous support. The scope of the procurement will cover all these aspects. VR expects the selected supplier to have proven expertise in implementing large scale HR solutions for multinational organizations. The supplier should demonstrate experience with SaaS-based HR implementations, including integrations with payroll, finance, and other enterprise systems. Additionally, the supplier should have the capability to provide ongoing support and system updates in compliance with European labour laws and data protection regulations. Additionally, the supplier should have the capability to provide ongoing support and system updates in compliance with European labour laws and data protection regulations. The fixed agreement period is four (4) years from the date of signing the agreement. After the fixed period the agreement shall remain valid until further notice. VR Group consists of around 15 legal entities in Finland, Sweden and Latvia and has over 9100 employees. This procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. At the commencement of the procurement procedure there are: • In Finland 12 relevant legal entities. In addition, there is also a maintenance company VR FleetCare. • In Sweden VR Sverige AB and VR Snabbtåg Sverige AB, and • In Latvia VR Services Latvia SIA In case new VR Group entities would be established, the procured solution must be possible to take into use in also such entities. The key business objectives of this procurement include streamlining HR processes, improving data consistency across different legal entities, and enhancing user experience for employees and HR personnel. The preliminary description of the procurement is attached to this invitation to participate. The description and related documentation will be specified during negotiations and the final subject-matter will be described in the final invitation to tender. More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. The aim is to start the negotiations in June 2025. Also, the aim is that the procurement process would end in Q4/2025, when the implementation would start. VR is planning a phased go live and the goal is to have the first legal entities with fully implemented system in place in H2/2026 with rollouts following. The schedule of the procurement may however change during the procurement procedure. Functional and non-functional requirements as well as system and integration architecture requirements will be provided later during the procurement procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender.
Identifiant interne: 552363
5.1.1.
Objet
Nature du marché: Services
Nature supplémentaire du marché: Fournitures
Nomenclature principale (cpv): 72000000 Services de technologies de l'information, conseil, développement de logiciels, internet et appui
Nomenclature supplémentaire (cpv): 48000000 Logiciels et systèmes d'information
5.1.2.
Lieu d’exécution
N’importe où dans l’Espace économique européen
5.1.3.
Durée estimée
Autre durée: Illimité
5.1.4.
Renouvellement
Nombre maximal de renouvellements: 1
L’acheteur se réserve le droit d’effectuer des achats supplémentaires auprès du contractant, comme décrit ici: The fixed agreement period is four (4) years from the date of signing the agreement. After the fixed period the agreement shall remain valid until further notice.
5.1.6.
Informations générales
Participation réservée: La participation n’est pas réservée.
Le marché relève de l’accord sur les marchés publics (AMP): oui
Le marché en question convient aussi aux petites et moyennes entreprises (PME): oui
Informations complémentaires: The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector 1398/2016 (later "Act on Procurement Contracts in the Utilities Sector") applies to the procurement. The procurement will be carried out by means of negotiated procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR-Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted according to Finnish law according to applicable legislation. The Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) is applied to the procurement. For the avoidance of doubt, the procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. VR-Group Plc and VR Snabbtåg Sverige AB have been mentioned specifically here due to procurement law reasons, but the procurement as such coverers all legal entities under VR Group as described also elsewhere in the procurement notice documents. A candidate must fulfil all suitability requirements set in the contract notice and its appendices in order to be qualified as a tenderer to the procurement procedure. Due to the need to manage the procurement process, the number of selected tenderers has been limited to five (5). Suitability requirements are presented in the ESPD form (European Single Procurement Document) attached to the contract notice. If more than five (5) requests to participate are received from candidates fulfilling the suitability requirements, the number of candidates will have to be reduced. In this case, VR will compare the references provided by the candidates and customer satisfaction to the extent that they exceed the minimum requirements set for the references and as described in section "Grounds for decision" in the invitation to participate and Appendix 2 "Reference form" and Appendix 3 "Customer Satisfaction Survey". If there are five (5) or fewer candidates fulfilling the suitability requirements, references and customer satisfaction survey will not be scored and compared.
5.1.7.
Marché public stratégique
Objectif social promu: Devoir de diligence en matière de droits de l’homme dans les chaînes d’approvisionnement mondiales, Conditions de travail équitables
Objectif innovant: Les travaux, fournitures ou services faisant l’objet du marché sont nouveaux ou sensiblement améliorés par rapport à d’autres travaux, fournitures ou services déjà présents sur le marché.
5.1.9.
Critères de sélection
Critère:
Type: Capacité économique et financière
Nom: Please see suitability requirements in full in the ESPD document.
Description: Please see suitability requirements in full in the ESPD document
Utilisation de ce critère: Utilisé

Critère:
Type: Aptitude à exercer l’activité professionnelle
Nom: Please see suitability requirements in full in the ESPD document
Description: Please see suitability requirements in full in the ESPD document.
Utilisation de ce critère: Utilisé

Critère:
Type: Capacité technique et professionnelle
Nom: Please see suitability requirements in full in the ESPD document and Appendix 2 Reference form
Description: Please see suitability requirements in full in the ESPD document.
Utilisation de ce critère: Utilisé
Informations sur la seconde étape d’une procédure en deux étapes:
Nombre minimal de candidats à convoquer pour la seconde étape de la procédure: 1
Nombre maximal de candidats à convoquer pour la seconde étape de la procédure: 5
5.1.10.
Critères d’attribution
Critère:
Type: Prix
Description: In the final tender phase, the criteria for selecting the most economically advantageous tender shall be the best price-quality ratio. The range of comparison criteria weighting shall be: PRICE: 30-50 % More detailed information about the comparison criteria shall be presented during the procurement procedure. Final criteria will be defined in the final invitation to tender.
Critère:
Type: Qualité
Description: In the final tender phase, the criteria for selecting the most economically advantageous tender shall be the best price-quality ratio. The range of comparison criteria weighting shall be: QUALITY: 50-70 % More detailed information about the comparison criteria shall be presented during the procurement procedure. Final criteria will be defined in the final invitation to tender.
5.1.11.
Documents de marché
Langues dans lesquelles les documents de marché sont officiellement disponibles: anglais
Date limite de demande d’informations complémentaires: 29/04/2025 07:00:00 (UTC) Western European Time, GMT
5.1.12.
Conditions du marché public
Conditions de présentation:
Présentation par voie électronique: Requise
Langues dans lesquelles les offres ou demandes de participation peuvent être présentées: anglais
Catalogue électronique: Non autorisée
Variantes: Non autorisée
Les soumissionnaires peuvent présenter plusieurs offres: Non autorisée
Date limite de réception des demandes de participation: 19/05/2025 07:00:00 (UTC) Western European Time, GMT
Conditions du marché:
Le marché doit être exécuté dans le cadre de programmes d’emplois protégés: Non
Conditions relatives à l’exécution du contrat: To the extent relevant, conditions and terms of performance will be specified during the procurement procedure in the final invitation to tender
Un accord de confidentialité est requis: oui
Informations complémentaires sur l’accord de confidentialité : The candidate participating in the negotiated procedure undertakes to sign a Non Disclosure Agreement submitted separately by VR to the selected tenderers after the selection of tenderers. Signing the Non Disclosure Agreement is required in order for the candidate to be able to proceed to the negotiation phase.
Facturation en ligne: Requise
La commande en ligne sera utilisée: oui
Le paiement en ligne sera utilisé: oui
Montage financier: To the extent relevant, finance and payment terms will be specified during the procurement procedure in the final invitation to tender
5.1.15.
Techniques
Accord-cadre: Pas d’accord-cadre
Informations sur le système d’acquisition dynamique: Pas de système d’acquisition dynamique
Enchère électronique: non
5.1.16.
Informations complémentaires, médiation et réexamen
Organisation chargée des procédures de recours: Markkinaoikeus
Organisation qui fournit des informations complémentaires sur la procédure de passation de marché: VR-Yhtymä Oyj / VR-Group Plc
TED eSender: Hansel Oy (Hilma)

   8.  Organisations
8.1.
ORG-0001
Nom officiel: VR-Yhtymä Oyj / VR-Group Plc
Numéro d’enregistrement: 1003521-5
Adresse postale: PL 488 (Radiokatu 3)
Ville: Helsinki
Code postal: 00096
Subdivision pays (NUTS): Helsinki-Uusimaa (FI1B1)
Pays: Finlande
Point de contact: Procurement unit
Adresse électronique: hankinta.kilpailutus@vr.fi
Téléphone: +358 294343
Adresse internet: http://www.vrgroup.fi
Rôles de cette organisation:
Acheteur
Organisation qui fournit des informations complémentaires sur la procédure de passation de marché
8.1.
ORG-0002
Nom officiel: Markkinaoikeus
Numéro d’enregistrement: 3006157-6
Adresse postale: Radanrakentajantie 5
Ville: Helsinki
Code postal: 00520
Subdivision pays (NUTS): Helsinki-Uusimaa (FI1B1)
Pays: Finlande
Point de contact: Markkinaoikeus
Adresse électronique: markkinaoikeus@oikeus.fi
Téléphone: +358 295643300
Rôles de cette organisation:
Organisation chargée des procédures de recours
8.1.
ORG-0003
Nom officiel: Hansel Oy (Hilma)
Numéro d’enregistrement: FI09880841
Adresse postale: Mannerheiminaukio 1a
Ville: Helsinki
Code postal: 00100
Subdivision pays (NUTS): Helsinki-Uusimaa (FI1B1)
Pays: Finlande
Point de contact: eSender
Adresse électronique: tekninen@hankintailmoitukset.fi
Téléphone: 029 55 636 30
Adresse internet: http://hankintailmoitukset.fi
Rôles de cette organisation:
TED eSender
Informations relatives à l’avis
Identifiant/version de l’avis: f16a2d06-45e8-4a72-acd9-280cb073bd50 - 01
Type de formulaire: Mise en concurrence
Type d’avis: Avis de marché ou de concession – régime ordinaire
Sous-type d’avis: 17
Date d’envoi de l’avis: 17/04/2025 18:48:23 (UTC) Western European Time, GMT
Date d’envoi de l’avis (eSender): 17/04/2025 18:53:50 (UTC) Western European Time, GMT
Langues dans lesquelles l’avis en question est officiellement disponible: anglais
Numéro de publication de l’avis: 259697-2025
Numéro de publication au JO S: 78/2025
Date de publication: 22/04/2025

 
 
C L A S S E    C P V
48000000 - Logiciels et systèmes d'information 
72000000 - Services de technologies de l'information, conseil, développement de logiciels, internet et appui