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02/12/2022 S233 NorvËge-Oslo: Services de conseil en conception 2022/S 233-669369 Avis díattribution de marchÈ RÈsultats de la procÈdure de marchÈ Services |
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| Section I: Pouvoir adjudicateur |
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| I.1) | Nom et adresses Nom officiel: Digitaliseringsdirektoratet NumÈro national d'identification: 991825827 Adresse postale: L¯renfaret 1C 0585 Oslo Ville: Oslo Code NUTS: NO Norge Code postal: 0114 Pays: NorvËge Point(s) de contact: Geir-Kristian Slydahl Courriel: geir-kristian.slydahl@digdir.no TÈlÈphone: +47 22451000 Adresse(s) internet:
Adresse principale: https://permalink.mercell.com/184118991.aspx Adresse du profil díacheteur: http://www.digdir.no/ |
| I.4) | Type de pouvoir adjudicateur Autre type: Government Directorate |
| I.5) | ActivitÈ principale Services gÈnÈraux des administrations publiques |
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| Section II: Objet |
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| II.1) | ...tendue du marchÈ |
| II.1.1) | IntitulÈ:
P 03-22 Prequalification - Complaint processing economic social assistance NumÈro de rÈfÈrence: 2022/2128 |
| II.1.2) | Code CPV principal 79415200 Services de conseil en conception |
| II.1.3) | Type de marchÈ Services |
| II.1.4) | Description succincte:
Complaint processing economic social assistance In order to research possible improvements, we would like to base this project on one concrete case: Cooperation and interactions regarding complaint processing for economic social assistance. We have chosen this case because it provides a good insight into many of the challenges that state administrators and the municipalities face in their interactions. It is also a subject area that very clearly brings out the user's perspective and the user's needs. Information/tips for tenderers. The StimuLab resources are earmarked for procurements of competence in the market. Those who are or who would like to be suppliers for StimuLab projects - read more on tips, information, and previously asked questions here: https://www.digdir.no/innovasjon/leverandorer/1885 See the attached documents in Mercell for further information on this StimuLab procurement. Note that the submission deadline for the qualification application is 09.00 on the submission date. https://www.digdir.no/innovasjon/leverandorer/1885 |
| II.1.6) | Information sur les lots Ce marchÈ est divisÈ en lots: non |
| II.1.7) | Valeur totale du marchÈ (hors TVA) Valeur hors TVA: 5 000 000.00 NOK |
| II.2) | Description |
| II.2.3) | Lieu d'exÈcution Code NUTS: NO Norge |
| II.2.4) | Description des prestations:
Short summary of the procurement The basis for the establishment of the project is challenges related to case management across the municipal and state sectors. In order to research possible improvements, we would like to base this project on one concrete case: Cooperation and interactions regarding complaint processing for economic social assistance. We have chosen this case because it provides a good insight into many of the challenges that state administrators and the municipalities face in their interactions. It is also a subject area that very clearly brings out the user's perspective and the user's needs. STAF believes that users have to wait an unnecessarily long time, and wants to work together with the state administrators, municipalities and other partners so that what currently consists of three processes without common process owners or support systems, can be treated as one coherent process. The project The primary collaborators in the project are the state administrators and municipal NAV (municipalities). The state administration offices are represented by the offices of Tr¯ndelag, Vestfold and Telemark and M¯re and Romsdal. Municipal NAV takes care of the municipality's social services assignments, which includes economic social assistance among other things. Municipal NAV is represented by Horten, Bergen and Hustadvika municipalities. The represented municipalities have different populations and can contribute different experiences with users, routines and systems. The project work is further anchored with KS and the Directorate of Digitalisation, which are the two central premise suppliers for digital interaction on the municipal and state side. The archive and professional system tenderers Sikri, Visma and TietoEvry, which supply the central tools used by state administrators and municipalities for case processing, are well informed about the project and will contribute to the further work. Objective of the procurement. We would like to use this procurement to get the right competence to carry out a good Stimulab project. All StimuLab projects must be in accordance with the triple diamond, and the tenderer must offer competence and implementation of all diamonds even though that we, at the start of project, do not know what the delivery comprises. The diagnosis stage will identify what the delivery will include and the stage of the implementation process. As the project is part of StimuLab, there must be an open and experimental approach, so it is, therefore, not known in advance what the actual delivery in each project will be. The projects must, however, result in an anchored and obliged system that is either implemented or will be implemented, or a platform for further development. This will depend on the project¥s complexity and size and will be clarified further in the dialogue phase. Roles and responsibility The contracting authority in the procurement is: Statsforvalterens fellestjenester (STAF). The contracting authorities are a contract party and will sign the contract with the tenderer that is awarded the contract. The Norwegian Digitalisation Agency (Digdir) is making this procurement on behalf of and in collaboration with the contracting authorities, as part of StimuLab. Budget: NOK 2,500,000 + an option for up to NOK 2,500,000 excluding VAT. Duration of the Contract: The contract will likely have a duration of up to 12 months. Automatic extension after the end date The contract will be automatically extended by six (6) months after the end date, unless the Contracting Authority notifies the Tenderer in writing that it will not be extended. During this period, the Contracting Authority will assess whether the options should be activated. Option for further extension of the contract: The Contracting Authority reserves the right to extend the contract for up to 24 months and set a new end date. The Contracting Authority will notify the Tenderer of the extension in writing at least 1 month before the end date. |
| II.2.5) | CritËres díattribution CritËre de qualitÈ - Nom: Assignment comprehension / PondÈration: 50% CritËre de qualitÈ - Nom: Composition of team, competence, capacity / PondÈration: 40% Prix - PondÈration: 10% |
| II.2.11) | Information sur les options Options: oui Description des options:
There is an option to extend the contract for: up to 6 + 24 months. Option for the procurement of further services with a value of up to NOK 2,500,000 excluding VAT. |
| II.2.13) | Information sur les fonds de l'Union europÈenne
Le contrat s'inscrit dans un projet/programme financÈ par des fonds de l'Union europÈenne: non |
| II.2.14) | Informations complÈmentaires |
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| Section IV: ProcÈdure |
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| IV.1) | Description |
| IV.1.1) | Type de procÈdure ProcÈdure concurrentielle avec nÈgociation |
| IV.1.3) | Information sur l'accord-cadre ou le systËme d'acquisition dynamique |
| IV.1.8) | Information concernant líaccord sur les marchÈs publics (AMP)
Le marchÈ est couvert par l'accord sur les marchÈs publics: oui |
| IV.2) | Renseignements d'ordre administratif |
| IV.2.1) | Publication antÈrieure relative la prÈsente procÈdure NumÈro de l'avis au JO sÈrie S: 2022/S 159-455300 |
| IV.2.8) | Informations sur l'abandon du systËme d'acquisition dynamique |
| IV.2.9) | Informations sur l'abandon de la procÈdure d'appel la concurrence sous la forme d'un avis de prÈinformation |
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| Section V: Attribution du marchÈ |
IntitulÈ:
P 03-22 Invitation to tender - Complaint processing economic social assistance
Un marchÈ/lot est attribuÈ: oui |
| V.2) | Attribution du marchÈ |
| V.2.1) | Date de conclusion du marchÈ:
09/11/2022 |
| V.2.2) | Informations sur les offres Nombre d'offres reÁues: 2 Nombre d'offres reÁues de la part de PME: 2 Nombre d'offres reÁues de la part de soumissionnaires d'autres ...tats membres de l'UE: 2 Nombre d'offres reÁues de la part de soumissionnaires d'...tats non membres de l'UE: 0 Nombre d'offres reÁues par voie Èlectronique: 2
Le marchÈ a ÈtÈ attribuÈ un groupement d'opÈrateurs Èconomiques: non |
| V.2.3) | Nom et adresse du titulaire Nom officiel: Halogen AS Adresse postale: Nedre Slottsgate 15 Ville: OSLO Code NUTS: NO081 Oslo Code postal: 0157 Pays: NorvËge TÈlÈphone: +47 93490400 Fax: +47 22360686
Le titulaire est une PME: oui |
| V.2.4) | Informations sur le montant du marchÈ/du lot (hors TVA) Valeur totale du marchÈ/du lot: 5 000 000.00 NOK |
| V.2.5) | Information sur la sous-traitance |
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| Section VI: Renseignements complÈmentaires |
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| VI.3) | Informations complÈmentaires:
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| VI.4) | ProcÈdures de recours |
| VI.4.1) | Instance chargÈe des procÈdures de recours Nom officiel: Oslo tingrett Ville: Oslo Pays: NorvËge |
| VI.5) | Date díenvoi du prÈsent avis:
28/11/2022 P 03-22 Prequalification - Complaint processing economic social assistance 02/12/2022 NOR National
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